Over time, I’ve had to increase the breadth and depth of services we get from Simple Helix vs other vendors. That’s because they deliver what we need, in the quantities we need, when we need it. That’s important to our small business agility and it allows us to meet customer demands.
At our last monthly luncheon, the corporate staff was asked about the support they receive from Simple Helix and if they have noticed the change from the last Managed Services provider. I received nothing but accolade’s for the timeliness, respect, and work the Simple Helix team has provided.
Simple Helix has been exceptional in providing us very quick turnaround support. All our employees are beginning to have telework requirements and they have been on the spot in refreshing dormant accounts and meeting various needs.
We here at 2B Solutions were initially a little apprehensive about moving our customer’s virtual servers, apps and data to a new data center, but after the Simple Helix team showed us their transition plan, we were impressed by the level of detail and data security our customers require and we expect. The migration was done in a day or so and went off without a hitch! We look forward to a long Simple Helix and 2B Solutions partnership mutually serving our customers.
Cyber Huntsville leverages Simple Helix’s managed services team to implement and support our Office 365 platform. Their excellent service provides our volunteer organization with better continuity across our leadership and board members. Thanks to Simple Helix for allowing Cyber Huntsville to enjoy a more collaborative environment!
The Simple Helix data center is an exceptionally secure facility. Our backend resources are safe with Simple Helix.
The team at Simple Helix has been most professional to deal with. The facilities and services they provide are among the top in the country. Most people think you have to go somewhere else to get the best, but not in Huntsville.
Simple Helix makes it happen. They provide the confidence of security to their customers, and the best part is that they are right here in Madison County.
We joined the Simple Helix family one month ago and I am so thankful we did. They make my job easier! When you work for a small company, you tend to wear many hats and that is exactly what I do. Therefore, I rely on my professionals for quick responses, courteous service, and knowledgeable information, and with Simple Helix that is exactly what I get. During our transition, I met many of the team members. They visited our office, became familiar with our setup, and explained every step of the process. They were able to customize their services to meet our needs. We are looking forward to a long working relationship with our Simple Helix Team.