Ensuring Your Important Digital Assets Stay Protected and Connected
Enterprise Network Solutions
Fiber Solutions for Business
Cloud Hosting and Server Virtualization
Server Management & Monitoring
Data Storage, Protection & Management
24/7 Smart Hands
Protect and Connect Your Businesses with Reliable, Accessible, and Experienced Customer Support for Mission-Critical Operations
People First Philosophy
At Simple Helix, we focus on providing best-in-class support solutions to our customers. Simple Helix understands that people make the product. That’s why our 24/7 technical support team is always on-hand to make sure that you receive the best service in the industry. Our support technicians are experts in the use and configuration of the technologies that you rely on to keep your business running.
Our Network Operation Center (NOC) securely and seamlessly connects to your infrastructure, providing the most advanced event detection and efficient work flow management. Our network, server and application monitoring services provide detailed metrics and visibility, allowing our NOC monitoring team to react quickly and troubleshoot effectively.
24/7 Network Monitoring Coverage
Our data center staff of engineers, technicians, and customer care specialists offer onsite technical and ogistical support 24 hours a day,7 days a week,365 days a year.Simple Helix uses the latest innovations to provide real-time, in-service monitoring of your infrastructure as well as advanced event detection systems that keep your infrastructure operating with no downtime.
IT infrastructure requires around-the-clock maintenance, support and crisis assistance. Our Smart Hands experts are your eyes, ears, and hands onsite, offering a full scope of services including remote management, installation, and troubleshooting. Maximize your data center investment by letting our Smart Hands technical experts assist with a full scope of services including remote management, equipment installation and cabling, logistics support, and asset management.