Small to Medium Business Solutions

Managed IT Services You can Rely On

Comprehensive, Reliable Managed IT Services.

Strengthen your operations with Simple Helix’s expert IT support. Whether you’re looking to supplement your existing IT team or build a robust tech support system from scratch, we provide reliable solutions you need to thrive.

Comprehensive Coverage: Reliable IT support tailored to your business size and needs with a compliance mindset.
Flexible Solutions: Supplement your current team or outsource completely to us.
Expert Help: Simple Helix’s certified staff provides efficient, professional support at a fraction of the cost.

Eliminate IT Frustration with Simple Helix Managed Services.

IT management is complex. Staffing shortfalls and skill gaps can leave your business vulnerable. Simple Helix provides the relief you need with comprehensive, reliable IT support.

Seamless Integration: We complement your existing team or provide complete outsourced support, no matter your current IT setup.

Technical Uplift: Our team of professionals delivers a depth of knowledge that goes beyond a few internal hires.
Tailored Approach: We start by understanding your unique business needs, providing the right mix of tools and services and issue resolution to tool implementation and reporting – to drive your success.

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We provide planning and design assistance, implementation, management, and ongoing support for the following IT services:

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Microsoft 365 Administration

Guided Licensing: We help you select and purchase the right licenses.

Solution Building: Tenant creation and builds focused on the end-user experience.
Ongoing Support: Technical support and subscription management for optimal efficiency.
Migration Services: We manage tenant migrations for existing license holders who need expert support.

Managed Workstation

Asset Management: We configure each device to your exact standards, ensuring optimal employee productivity from day one.
Expert Device Procurement: Our team recommends and sources the right hardware for your objectives, simplifying the purchasing process.
Continuous Support & Patching: Benefit from ongoing management, patching, and support for all covered desktops, laptops, and tablets. This includes the initial imaging and re-imaging if needed.
Built-in Security & Backups: Each service includes essential workstation backups and integrated antivirus/antimalware software.

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Managed Firewall

Custom Configuration: We provide physical or virtual firewall devices configured precisely to meet your specific business security requirements.
Next Gen and A.I. Filtering Options: Capabilities include additional filtering, web location blocking, and secure VPN connectivity add-ons.
Comprehensive Management: We cover all ongoing management, including software upgrades, maintenance fees, and configuration change requests.
Continuous Support: The service includes the device itself and full support throughout your contract term to keep your infrastructure secure and efficient.

Managed Server

Proactive Server Health Management: Ensure data availability and maintain peak server health and performance to keep productivity high.
Comprehensive Support & Patching: Covers ongoing support and essential patching for all physical, virtual, or cloud-based virtual servers.
Hardware Support & Triage: Includes remote technical support with on-site assistance if necessary, plus repair/replacement services for broken hardware (hardware costs separate).
Integrated Security & Backups: The service includes robust server backups and essential anti-virus/antimalware software for data protection.

Data Center Security Protecting Sensitive Information with Advanced Cybersecurity Measures

Managed Multi-Factor Authentication

Enhanced Data Security: Implementation of MFA ensures that only authorized individuals can access your data by requiring identity verification across multiple unique devices or tokens.
Seamless Implementation & Administration: Our team manages the full setup and administration of the MFA system for your organization.
Comprehensive Token Management: We provide complete management of all MFA tokens and offer remote end-user support for day-to-day issues.
Reliable Critical Support: We offer extended on-call hours for critical user lockouts and broader organizational outages to maintain business continuity.

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Managed Network

Tailored Network Solutions: We ensure all network devices are optimally configured to meet your business needs, maximizing device communication and interaction.
End-to-End Assistance: Simple Helix provides comprehensive support, including network design assistance, procurement help, and professional installation of supported devices.
Initial Setup & Configuration: We handle the initial configuration of all equipment, ensuring a seamless launch of your network infrastructure.
Continuous Management & Support: The service includes ongoing management, administration, and support for physical/virtual switches, routers, and all Wi-Fi network equipment.

Schedule a Free Consultation

A Flexible Approach to IT Infrastructure

With Simple Helix, you can choose the level of infrastructure and IT services you need, then make changes in the future as needed.

1. Schedule a consultation with our team

2. Let us develop a custom IT solution

3. Rest easy knowing you have reliable IT infrastructure