Managed IT Services
Managed IT Services You Can Rely On
Simple Helix’s Managed IT Services give you the comprehensive, reliable IT support you need. Whether you need to supplement your existing IT team or build a tech support system from scratch, Simple Helix is here to help.
Sick of IT Hangups?
We get it. IT can be confusing and frustrating, especially if you’re understaffed or you lack the specialized expertise you need.
By delegating some or all of your IT operations to Simple Helix, you can enjoy complete, reliable IT support. Whether you have a large IT department or no dedicated IT staff, Simple Helix’s Managed IT Services can complement what you have.
Our team of professionals brings a level of specialized expertise that you can’t find in just a few employees. Simple Helix is ready to provide tool implementation, 24/7 monitoring, issue resolution, reporting, and more. To make the process simple for you, we will take time to learn about your business needs and match you with the tools and services that will bolster your success.
Simplifying Technology Since 2007
Simple Helix has been providing IT services for over 15 years. Headquartered in Huntsville, AL, we’ve been offering web hosting for commercial businesses since 2007. Today we offer managed IT, data center, and connectivity services to help businesses of all sizes gain back time for the work that matters.
Our locally owned and operated data center provides mission-specific IT and connectivity services for organizations in the government contracting, technology R&D, healthcare, and manufacturing industries. With Simple Helix supporting your IT, compliance, and data security needs, you can focus on the work you care about.
Our Memberships and Partners
IT Support You Can Rely On
With Simple Helix, you can delegate any level of your IT operations to our team of professionals. We can serve as your outsourced IT department or augment your IT staff, ensuring all your business needs are met.
Receive 24/7 Support
Enjoy around the clock critical issue response that is not available from the average IT employee.
Know Your Technology Is Secure
We offer SIEM software implementation and monitoring as a part of our NOC+ package. This service lets us monitor the activity that passes through your infrastructure to keep unwanted visitors out.
Focus on Mission-Specific Activities
You can trust our team with any level of your IT operations so you have more time to focus on the projects that matter most.
Managed IT Made Easy
Take your IT to the next level with better uptime, productivity, security, and support you can rely on
Our IT Services
We provide planning and design assistance, implementation, management, and ongoing support for the following IT services:
Office 365 Administration
Simple Helix is a Microsoft Gold Partner. You can buy your Microsoft licenses through us, and we can help you choose the right licenses for your business needs.
Workstations are vital to employee productivity and need to be properly configured. Ensure your employees remain focused on your mission by letting us…
The firewall is an essential part of your IT infrastructure that monitors and filters network traffic. It makes sure non-threatening data is allowed in, and…
Having the right support for your networking hardware is essential for optimal communication and interaction between devices. We ensure that your network…
Your servers keep your data available. Without proper access to your data, productivity grinds to a halt.
Managed Multi-Factor Authentication
Multi-factor Authentication, or MFA, ensures that only designated people can access your data. The process requires the user…
We’re big believers in cybersecurity technology here at Simple Helix. But even we know that the most important line of defense is end user training.
Encrypted File Sharing
Encrypted File Sharing is an affordable but reliable way to encrypt, store, and share sensitive data.
Stay Focused on the Mission
You don’t have time for IT hangups or security problems. Mission-centric activities deserve your attention.
Simple Helix helps you quickly resolve technology issues and avoid confusion so you can focus on the most important activities. With our team by your side, you can rest assured that your data is secure and stop worrying about the underlying technology.
Managed IT Services FAQs
Check out the most frequently asked questions posed by Managed IT Services shoppers below. With this knowledge at your disposal, you’ll be ready to ask more business-specific questions during your search.