Simplifying Technology Since 2007
Simple Helix has been providing IT services for over 15 years. Headquartered in Huntsville, AL, we’ve been offering web hosting for commercial businesses since 2007. Today we offer managed IT, data center, and connectivity services to help businesses of all sizes gain back time for the work that matters.
Our locally owned and operated data center provides mission-specific IT services for organizations in the government contracting, technology R&D, healthcare, and manufacturing industries. With Simple Helix supporting your IT and compliance needs, you can focus on your business.
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Security
Located in Huntsville, AL the Simple Helix data center serves a wide range of clients. Those clients have found peace of mind knowing their most valuable and sensitive data is stored within our disaster-resistant data halls housed within the interior of the facility. The location is also protected 24/7 by armed security guards. If that isn’t enough to thwart a potential attack, we have 7 more layers of security to reach our multi-factor, biometric turnstile into the data center.
Utilities
We house an array of machinery that keeps us up and running when the power fails. This machinery includes multiple utility feeds, UPS, diesel generators, and robust data replication grids. These tools provide days of backup power to allow our technicians to fix the problem prior to complete shutdown so you never have to worry!
Monitoring and Support
Your business can’t afford to experience downtime. That’s why our facility features technology that alerts our staff to anything that may adversely affect our customers. Our Network Operations Center (NOC) acts as a central hub. This allows us to monitor our data center infrastructure and alert you when there are issues. You can feel safe knowing we are always looking out for you and your data.
Our Support Team
Our data center staff of engineers, technicians, and customer care specialists offer technical and logistical support 24 hours a day, 7 days a week, 365 days a year. Simple Helix uses the latest innovations to provide real-time, in-service monitoring of your infrastructure as well as advanced event detection systems to keep your infrastructure operating with no downtime.
Facility Photos
Facility Specifications
| Power Redundancy |
• 2N + 1
| Generator Capacity |
| • 4.5 MW |
| Utility Power Capacity |
| • 4.5 MW |
| UPS Power Capacity |
| • 4.5 MW |
| Cooling Plant Redundancy |
| • 2N + 1 |
| Security Infrastructure |
| • CCTV with 90 day backup • Biometric / Photo Badge Access • Armed guards present 24/7 • Man-trap turnstile • Fob access tracking throughout entire site • K4 rated security fence |
| Compliance Certifications |
| • NIST 800-171a • DFARS 252.204-7012 |
| Flood Risk |
| • Outside 100 year flood plain |
| Fuel Info |
| • 16000 gallons of fuel on site • On site fuel scrubbers |
| Number of Access Paths |
| • 3-paths into our building means all carriers are in minimum of two feeds which provides resilience |
