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Facility

Simple Helix’s data center, located in Huntsville, AL, is built to a Tier 3 standard.

We serve clients both big and small across the United States. We provide comprehensive IT support solutions including managed IT, colocation, cloud, and Connectivity. 

21972-312_SOC_NonCPA

If the form below doesn’t show, open this page in another browser or contact us at info@simplehelix.com.

21972-312_SOC_NonCPA

Simple Helix’s data center, located in Huntsville, AL, is built to a Tier 3 standard.

We serve clients both big and small across the United States. We provide comprehensive IT support solutions including managed IT, colocation, cloud, and Connectivity. 

If the form below doesn’t show, open this page in another browser or contact us at info@simplehelix.com.

Security

Security

Located in Huntsville, AL the Simple Helix data center serves a wide range of clients. Those clients have found peace of mind knowing their most valuable and sensitive data is stored within our disaster-resistant data halls housed within the interior of the facility. The location is also protected 24/7 by armed security guards. If that isn’t enough to thwart a potential attack, we have 7 more layers of security to reach our multi-factor, biometric turnstile into the data center. 

Utilities

Utilities

We house an array of machinery that keeps us up and running when the power fails. This machinery includes multiple utility feeds, UPS, diesel generators, and robust data replication grids. These tools provide days of backup power to allow our technicians to fix the problem prior to complete shutdown so you never have to worry!

Monitoring & Support

Monitoring and Support

Your business can’t afford to experience downtime. That’s why our facility features technology that alerts our staff to anything that may adversely affect our customers. Our Network Operations Center (NOC) acts as a central hub. This allows us to monitor our data center infrastructure and alert you when there are issues. You can feel safe knowing we are always looking out for you and your data.

Our Support Team

Our data center staff of engineers, technicians, and customer care specialists offer technical and logistical support 24 hours a day, 7 days a week, 365 days a year. Simple Helix uses the latest innovations to provide real-time, in-service monitoring of your infrastructure as well as advanced event detection systems to keep your infrastructure operating with no downtime.

Facility Photos

Facility Specifications

Power Redundancy

• 2N + 1

Generator Capacity
• 4.5 MW
Utility Power Capacity
• 4.5 MW
UPS Power Capacity
• 4.5 MW
Cooling Plant Redundancy
• 2N + 1
Security Infrastructure
• CCTV with 90 day backup
• Biometric / Photo Badge Access
• Armed guards present 24/7
• Man-trap turnstile
• Fob access tracking throughout entire site
• K4 rated security fence
Compliance Certifications
• NIST 800-171a
• DFARS 252.204-7012
Flood Risk
• Outside 100 year flood plain
Fuel Info
• 16000 gallons of fuel on site
• On site fuel scrubbers
Number of Access Paths
• 3-paths into our building means all carriers are in minimum of two feeds which provides resilience

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