We will be performing Emergency Maintenance on our core switch this Saturday, 9/3/11 from 9:00-10:00 a.m. EST. Network connectivity to your server may be limited or nonexistent at this time. If you experience any issues outside of this time frame, please open a ticket with us at support@simplehelix.com. If you have any questions regarding this matter, please feel free to contact us at 866-963-0424.
Just wanted to give everyone an update. Our Huntsville Alabama office is back up and running 100%. We are currently working on getting a generator for the support office so when this does happen again we will be better prepared. If you have any questions or concerns please let us know. Thank you for your continued support.
Currently our tech support team is working in Atlanta from our Data Center. Ticket times still may be delayed but we are making every effort possible to provide our customers the support they deserve. Thank you for your continued support and we hope to have the office in Huntsville Alabama back up soon.
Due to the severe weather our corporate office located in Huntsville Alabama is closed until further notice. Our office is with out power and internet access. Please note this has NOT effected our servers. All sites are up and running as normal. Ticket responses will be delayed. We ask for your understanding during this period of time and we will make every effort to resolve your issues in a timely manner. Thank you for your continued support.
Recently we’ve had a lot of questions about multi stores and how to set them up. These days a Magento mall with different store views is a great way to engage your customers and keep their interest, since you can tailor each view of a site to help customers to find a product.
If you went to a mall, and there was only one shop that had everything in it, would you want to spend your day searching for what you want? Of course not, that’s why malls have mens shops, womens shops, and all in between – variety, and it’s all cleanly separated for ease of use.
That’s exactly what our Magento store administrators want for their customers – an easy way to get what they need, at a great price that makes everybody happy!
So how does a multi store work? Will it work on your server? What do you need to know to get things moving? Well, the answer may surprise you – you already have everything you need to build your own multi-store! We’ve even got a step-by-step video outlining how it’s done:
We hope this helps you to understand the inner workings of a multi-store setup. If you have any questions, or need any assistance, please contact our 24/7 technical support team at support@simplehelix.com – we’ll be more than happy to assist you!
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September 03rd, 2011
Posted in Maintenance
Tags: core switch, emergency, maintenance, networking 
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